Privacy Policy

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Privacy Policy

1. The Company shall comply with the laws and regulations, all guidelines the government makes and other regulations regarding the protection of personal information. Therefore, setting forth the personal information protection management system based on Japanese Industrial Standards “Personal information protection management systems – Requirements” (JIS Q15001:2006), the Company shall put it into effect.

2. The Company shall properly acquire, utilize, and provide personal information considering the business contents and size. This includes that the Company shall not deal with the personal information that exceeds the scope for achieving the purpose of use and take measures for it.

3. In the event that the Company trusts the deal of the personal information, in part or in whole, it shall supervise the entrustee properly according to the necessity so that the personal information trusted are safely protected.

4. The Company shall not disclose any personal information to a third party except when the said person agrees or when required based on the law.

5. The Company shall take corrective and preventive measures for leakage, loss, or damage of the personal information.

6. The Company shall strive to make sure to take appropriate response in a timely manner to the complaints and consultation. In addition, the Company shall accept the “Request for Disclosure and Others” (notice of purposes of use, disclosure, amend, addition or deletion, stop the use or provision). With regard to the procedure for the “Request for Disclosure and Others”, please contact “Complaint and Consultation on Personal Data Counter”.

7. The Company continues improving the personal information protection management system.

Established: September 1, 2013
Revised: June 1, 2015
GypsophilA Co., Ltd.
Representative Director: Seita Terashima

[Complaint and Consultation on Personal Data Counter]

Crest Kagurazaka 201, Kaitai-cho 27-4, Shinjyuku-ku, Tokyo 162-0802
GYPSOPHILA Inc. Personal Information Inquiry Counter
TEL: +81-3-5789-5648
FAX: +81-3-5789-5749

About our Handling of Personal Information(Matters to disclose and matters “put in an accessible condition for the individual” in accordance with Private Information Protection Law and JIS)

1. 1. Purposes of use of personal information

1. (1) Purposes of use of personal information indirectly acquired or personal information obtained other than in writing.

1. ① Personal information collected via phone from the customers
・ for taking the customer orders
・ for receiving the inquiries on the products

2. ② Personal information dealt in the entrusted operation from the customer
・ to execute delivery operation entrusted from the customer

3. ③ Personal information acquired from Rakuten Market
・ for order taking and product delivery
・ to send a product guide or mail magazine to the customer who wish to have
・ to respond to the inquiries

4. ④ Personal Information captured with a security camera
・ for security purpose

1. (2) Purposes of use of personal information subject to disclosure

1. ① Membership information from online shopping sites
・ for order taking, price settlement and product delivery
・ for after service
・ for product guide
・ for distributing a mail magazine applied
・ for responding to an opinion, request and inquiries

2. ② Personal information for recruitment applicants
・ to provide recruitment information
・ for employment selection and communication

3. ③ Personal information of the company employees
・ for job-related communication, preparation of employee list, various procedures required by the law (including those after retirement of the employee) and other employment management
・ for determination and payment of the rewards, tax proceeding, social insurance related process and providing benefits
・ for company’s PR, publicity materials for company PR and public relations activity
・ for proper health management

4. ④ Personal information who sent an inquiries to us via website etc.
・ to comprehend the contents of the inquiries properly to respond to it
・ to improve our attitude toward the customers

1. 2. Procedures concerning Requests for Disclosure

You can request us for the notification of the purpose of use of retained personal data, disclosure of such personal data in our possession, correction, addition to or deletion of the content of such personal data, cessation of use of such personal data or cessation of supply of such personal data to a third party. When you make such request, please contact the Complaint and Consultation on Personal Data Counter. We will reply without delay.

GypsophilA Co., Ltd
Personal Information Protection Manager: Seita Terashima

[Complaint and Consultation on Personal Data Counter]

Crest Kagurazaka 201, Kaitai-cho 27-4, Shinjyuku-ku, Tokyo 162-0802
GYPSOPHILA Inc. Personal Information Inquiry Counter
TEL: +81-3-5789-5648
FAX: +81-3-5789-5749

[Name of the Authorized Personal Information Protection Organization and where to Request the Resolution to a Complaint]

Roppongi First Building, 1-9-9, Roppongi, Minato-ku, Tokyo 106-0032
Name of the Authorized Personal Information Protection Organization:
JIPDEC,a general incorporated association
Where to request for resolving a complaint:
Personal Information Protection Complaints Office
TEL: +81-3-5860-7565 and 0120-700-779
[This is not the contact information for inquiring about our products and services]