If you have anything you would like to know or anything you would like to let us know, feel free to contact us through Inquiry Form below.

Inquiry Type - Required


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- On Handling of Personal Information -

・We will use personal information that you provide through this inquiry form in order to appropriately respond to and manage your inquiry and to provide information on our services via email or other means.

・We will not provide personal information to any third party.

・We may entrust the handling of personal information to outside companies. When we make such entrustment, we will exercise the necessary and appropriate supervision over the outside companies in order to ensure that the security of personal information will be guaranteed at the outside companies.

・We will accept your requests for the notice or disclosure of purposes of personal information use; the correction, addition or deletion of personal information contents; the suspension of use or erasure; or the discontinuance of provision to third parties (hereinafter “Disclosure”). We will accept requests for Disclosure at the Complaints and Inquiry Counter for Personal Information posted below.

・If you do not provide information of optional items, we may be unable to make appropriate responses.

・Our websites use cookies or other technology for the purpose of statistical research on conditions of use, but they are not used for acquiring or using personal information.

・Personal information provided by you will be encrypted by 128-bit SSL. We use the service of when such information is exchanged.

Zip code: 162-0802 Crest Kagurazaka 201, Kaitai-cho 27-4, Shinjyuku-ku, Tokyo
GYPSOPHILA Inc. Personal Information Inquiry Counter
TEL: +81-3-5789-5648 FAX: +81-3-5789-5749
(Reception hours Monday – Friday except Sat. Sun. and public holidays 9: 30 ~ 17: 00)

Please check Agree, if you agree with the Handling of Personal Information.

Note for Inquiries

  • We may contact you by phone or letter depending on the inquiries contents instead of e-mail.
  • The inquiries made during Sat., Sun., Holiday(s) and Summer/Winter Holidays will be responded after the next working day.
  • We may need some days or may not be able to reply depending of the inquiries. We ask for your understanding in advance.
  • Our reply is aimed at answering to your inquiries. It is not allowed to reprint or use our reply message or contents in whole or part for other purposes.
  • We will use your personal information given from you within the scope of our purpose of use in accordance with our Personal Information Protection Policy.

Inquiries by Phone or Fax

(Please call between 9:30 – 18:30)
*It may be difficult to get through due to a great deal of inquiries in recent times. Thank you for your understanding in advance.